HCA: New Phone Hours for Medical, Medical Equipment, and Dental Authorization Units

Dental Medicaid

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Latest Medicaid News

HCA: New Phone Hours for Medical, Medical Equipment, and Dental Authorization Units

The Health Care Authority (HCA) recently sent the following alert to dental Medicaid providers.

New phone hours for medical, medical equipment, and dental authorization units.

The Health Care Authority is writing to inform you of new phone support hours for medical, medical equipment, and dental authorization units.

New hours

Beginning April 1, 2021, the new phone support hours will be Tuesday through Thursday, 8 a.m. to noon (Pacific).

This change applies to the following extensions under Authorization Services (1-800-562-3022):

  • Medical equipment: x15466
  • Medical: x15471
  • Comagine: x52018
  • Dental: x15468

Other provider resources

Medicaid Transition to Managed Care Cancelled

The 2019 Legislature has directed the Washington State Health Care Authority (HCA) to continue to administer the dental Medicaid program through fee-for-service. The HCA may not proceed with a carved-out or carved-in managed care dental option at this time.

Learn More

Questions? Please email info@wsda.org.
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